Florida Resident's Terms & Conditions
Definitions:
“We”, “Us” and “Our” shall mean Technology Insurance Company, Inc., who is the Obligor under this Service Agreement. “You” or “Your” shall mean the purchaser of the product(s) covered by this Service Agreement. “Product” shall mean the item(s) which You purchased concurrently with and is covered by this Service Agreement.
Instructions:
You must keep this Service Agreement and the sales receipt for the Product; they are integral parts of this Service Agreement and You may be required to produce them to obtain service. This Service Agreement, including the terms, conditions, limitations, exceptions and exclusions, and the sales receipt for the Product constitutes the entire Service Agreement. Your rights under this Service Agreement may vary from state to state.
Registration:
You must validate this Service Agreement by visiting our Web site www.myyesplan.com, or calling 1-888-937-6368 or 1-786-276-0553 within 30 days of the purchase of this Service Agreement, in order to ensure coverage. We cannot register your Product for this Service Agreement if You do not complete the required registration.
Maintenance:
You must perform all maintenance required by the original manufacturer’s warranty.
To Obtain Service:
If this Product fails, you may go online to www.myyesplan.com or call Us at 1-888-937-6368 or 1-786-276-0553 between the hours of 7:00 A.M. to 10:00 P.M. Monday to Friday; 7:00 A.M. to 9:00 P.M., Saturday; and 8:00 A.M. to 8:00 P.M., Sunday, Eastern Standard Time (EST) for instructions on obtaining repair, replacement of or reimbursement for your Product. Please have Your Service Agreement handy and be prepared to tell Us which Product needs service and the nature of the problem. There is no deductible required to obtain service on Your Product. Unauthorized repairs may not be covered. Foreign language assistance is available for Your convenience.
What is Covered:
This Service Agreement covers parts and labor costs resulting from a mechanical, electrical or physical failure of the Product caused by defects in workmanship and/or materials (“Breakdown”).
Watches:
This Service Agreement covers parts and labor costs to repair the watch when required due to a Breakdown, including those resulting from normal wear and tear and accidental damage from handling, including the crystal, crown, stem, band, bracelet or loss of a stone from the bezel.
Jewelry:
This Service Agreement covers parts and labor costs to repair the jewelry when required due to a Breakdown, including those resulting from normal wear and tear and accidental damage from handling, including cracks, chips, scratches, dents, kinks, breaks, restringing of pearls, clasp replacement, repair of broken chains, repair of worn or broken prongs, repair of broken earring posts and other similar repairs.
You are responsible for delivery or cost of delivery of Your Product to the authorized service center for repair or replacement. We strongly recommend that you add shipping insurance as We are not responsible for products that become lost or damaged in transit. We will provide shipping insurance on Products that are returned to you from service. In the event We choose to replace Your Product, You will receive a new product of equal or similar features and functionality. Non-original manufacturer’s parts may be used for repair of the Product if the manufacturer’s parts are unavailable.
Term of Coverage:
Coverage is effective from the date you purchase Your Product, for duration of two (2) years. In the event Your Product is being serviced by an authorized service center when the Service Agreement expires, the term of the Service Agreement will be extended until the covered repair has been completed.
Limit of Liability:
For any single claim, the limit of liability under this Service Agreement is the least of the cost of (1) authorized repairs (2) replacement with a product with similar features, (3) reimbursement for authorized repairs or replacement or (4) the purchase price that You paid for the Product. The total aggregate liability under this Service Agreement is the purchase price You paid for the Product. In the event that the total of all authorized repairs is equal to or exceeds the purchase price paid for the Product or We replace the Product with another of equal or greater value, We shall have satisfied all obligations owed under this Service Agreement.
WHAT IS NOT COVERED: (1) INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF USE RESULTING FROM THE BROKEN OR DAMAGED PRODUCT; (2) ANY AND ALL PRE-EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS CONTRACT; (3) DAMAGE FROM ABUSE, MISUSE, INTRODUCTION OF FOREIGN OBJECTS INTO THE PRODUCT, TAMPERING WITH PRONGS, BEZELS OR OTHER ELEMENTS DESIGNED TO SECURE DIAMONDS OR GEMSTONES, UNAUTHORIZED PRODUCT MODIFICATIONS OR ALTERATIONS, OR FAILURE TO FOLLOW THE MANUFACTURER’S INSTRUCTIONS; (4) WATER DAMAGE IF USED UNDER CONDITIONS WHICH EXCEED THE PRODUCT MANUFACTURER’S WATER RESISTANCE GUIDELINES; (5) THIRD-PARTY ACTIONS (FIRE, COLLISION, VANDALISM, THEFT, ETC.); (6) THE ELEMENTS OR ACTS OF GOD; (7) WAR, INVASION OR ACT OF FOREIGN ENEMY, HOSTILITIES, CIVIL WAR, REBELLION, RIOT, STRIKE, LABOR DISTURBANCE, LOCKOUT OR CIVIL COMMOTION; (8) PREVENTATIVE MAINTENANCE; (9) INHERENT DEFECTS THAT ARE THE RESPONSIBILITIES OF THE MANUFACTURER; (10) FLAWS IN GEMSTONES; (11) LOSS OF DIAMONDS OR ANY OTHER GEMSTONES OF THE COVERED JEWELRY PRODUCT; (12) UNAUTHORIZED REPAIRS AND/OR PARTS; (13) PARTS FAILURE DUE TO A MANUFACTURER RECALL REGARDLESS OF THE MANUFACTURER’S ABILITY TO PAY FOR SUCH REPAIRS; (14) ACCESSORIES USED IN CONJUNCTION WITH A COVERED PRODUCT; (15) LOSS OF USE DURING THE PERIOD THE COVERED PRODUCT IS AT A REPAIR FACILITY OR OTHERWISE AWAITING PARTS; (16) DAMAGE OR LOSS RESULTING FROM THE FAILURE TO OBTAIN INSPECTIONS REQUIRED BY THE ORIGINAL MANUFACTURER’S WARRANTY OR RETAILER’S WARRANTY; (17) PERIODIC CHECKUPS AND/OR MAINTENANCE AS DIRECTED BY THE MANUFACTURER; (18) PRODUCTS WITH REMOVED OR ALTERED SERIAL NUMBERS; (19) SERVICE THAT OCCURS OUTSIDE THE FIFTY (50) UNITED STATES OF AMERICA AND THE DISTRICT OF COLUMBIA; (20) ANY PRODUCT USED IN A COMMERCIAL SETTING OR RENTAL BASIS; (21) RUST OR CORROSION ON ANY COVERED PART AND FAILURES AS A RESULT OF RUST OR CORROSION; (22) LOSS OR DAMAGE RESULTING FROM FAILURE TO PROVIDE MANUFACTURER’S OR RETAILER’S RECOMMENDED MAINTENANCE; (23) BATTERIES AND OR DAMAGE CAUSED BY DEFECTIVE BATTERIES OR REPLACEMENT OF DEFECTIVE BATTERIES; AND (24) PRODUCTS THAT ARE LOST AND/OR MYSTERIOUSLY DISAPPEAR.
TRANSFER OF SERVICE AGREEMENT:
This Service Agreement may be transferred to any person in the United States by contacting Us at 1-888-937-6368 toll-free.
Renewal:
This Service Agreement may at Our discretion be renewed at the expiration of its term.
CANCELLATION:
You may cancel this Service Agreement at any time. To arrange for cancellation of this Service Agreement, call us at 1-888-937-6368 toll-free. If you cancel this Service Agreement, you will receive a refund equal to 90% of the unearned pro rata purchase price of the Service Agreement, less any claims that have been paid. If we cancel this Service Agreement, you will receive one hundred percent (100%) of the unearned pro rata purchase price of the Service Agreement.
ENTIRE CONTRACT:
This Service Agreement sets forth the entire contract between the parties and no representation, promise or condition not contained herein shall modify these terms.
TIC-SVC-YES-00B (01-09)
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